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Combined diagnostics company shifts burden to shops. Plus: 44% of shops never paid for weld testing.
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Calibration pricing fight just got real
Tuesday, July 7 · #45
~2 min read
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The combined Repairify-Opus IVS is refusing to negotiate diagnostic and calibration pricing with insurers, pushing carriers to deal directly with repair shops instead. That's a leverage play worth understanding. Also: new data on what insurers refuse to pay for.

INDUSTRY

1. Repairify-Opus refuses to negotiate calibration prices with insurers

The merged diagnostics company announced it will not engage in pricing talks with carriers. Insurers will have to negotiate directly with individual shops. This shifts leverage back to repair facilities but also puts more pressure on you to document and defend your calibration labor. It's a signal that consolidated software vendors are willing to walk away from insurer relationships.

Mark says: Document your calibration labor per OEM specs and attach the bulletin to every estimate; insurers can't hide behind vendor discounts anymore.

Source: CollisionWeek →

INSURANCE

2. 44% of shops never paid for destructive weld testing, survey finds

The latest Who Pays for What survey shows only 1 in 4 shops are regularly reimbursed for destructive weld testing, with never-pay responses climbing to 44%. This isn't new friction, but the trend is getting worse. If you're performing structural welds on high-strength steel, you need a written procedure and a denial strategy in place now.

Mark says: Cite OEM weld procedure requirements on every estimate for structural repair; pair with supplement when testing is complete, not optional.

Source: BodyShop Business →

INSURANCE

3. Farmers cuts 350 jobs in claims and distribution

Farmers Insurance laid off at least 350 employees across personal and commercial auto, claims, and distribution in June. The insurer is restructuring claims operations. Watch for changes in adjuster response times, supplement handling, and local negotiating power over the next 90 days as staffing catches up.

Mark says: Farmers shops may see slower supplement approvals this quarter; build extra lead time into estimates and follow up proactively on pending claims.

Source: Repairer Driven News →

OEM

4. NHTSA proposes dropping manual brake requirement for autonomous vehicles

The National Highway Traffic Safety Administration is proposing to eliminate the manual brake mandate in fully autonomous vehicles under updated Federal Motor Vehicle Safety Standards. This signals a regulatory path for Level 4 and 5 autonomy. For shops, it means future vehicles will have brake systems you'll need specialized training to service.

Mark says: Start watching OEM brake system bulletins for autonomous platforms; this regulatory shift clears the way for architecture changes.

Source: Repairer Driven News →

INDUSTRY

5. Repairify and Opus IVS complete merger of diagnostics businesses

The two companies have officially combined their automotive diagnostic platforms. The combined entity says it will not negotiate calibration and diagnostic pricing with insurers. The merger consolidates software capability but also signals the industry's shift toward shop-direct relationships rather than carrier mediation.

Mark says: If you use either platform, monitor migration timelines and pricing changes; vendor consolidation always brings short-term friction.

Source: CollisionWeek →

Denied a calibration supplement? Upload the claim to our free Calibration Denial Audit and get an OEM-cited rebuttal ready to send back in 60 seconds. No pitch, no software to buy.

Flip a denied claim →
📬 Hit reply. Reply: has any carrier tried to negotiate your calibration rate directly since the Repairify-Opus announcement? Which one?

📤 Know a shop that should read this?

One forward could save them three hours of denial fights this month.

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Published by Absolute ADAS. Mark Fowler, owner. Mobile ADAS calibration in Western Washington. 50,000+ calibrations on the floor.

👀 Tomorrow: watch how Farmers' 350 layoffs hit supplement response times as shops start feeling the claims backlog through July.
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