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Two OEM moves that change your estimate and calibration process this week.
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OEM mandates tighten; insurance shift reshapes buyer behavior.
Thursday, May 21 · #12
~2 min read
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Good morning, {{firstName}}.

GM just revised its ADAS statement again to strengthen repair requirements, and Volvo dropped a windshield position statement that locks you into OEM glass. Both hit your bay this week.

OEM

1. GM strengthens ADAS language in revised position statement

Less than two months after its last update, GM revised its ADAS position statement to add language emphasizing advanced driver assistance as a safety feature that must be recalibrated after collision repair. The revision tightens dealer and shop responsibility language. This is not optional guidance. Every GM estimate with ADAS involvement now needs to cite this updated statement.

Mark says: Update your GM estimate templates and attach the revised OEM statement to every ADAS supplement before you bill.

Source: Repairer Driven News →

OEM

2. Volvo requires OEM windshield glass on all replacements

Volvo released a position statement requiring all windshield replacements to follow Volvo standards and use only Volvo Genuine Windshields. This is a full OEM mandate, not a recommendation. Any aftermarket glass on a Volvo windshield replacement is now a breach of Volvo repair requirements. Expect insurance pushback and supplement denials if you use anything else.

Mark says: Print the Volvo position statement and hand it to every adjuster who balks at OEM glass on a supplement.

Source: Repairer Driven News →

INSURANCE

3. Insurance now shapes vehicle purchase decisions for 56% of consumers

Insurance cost is now a primary factor in vehicle purchase decisions for 56 percent of consumers, according to new data reflecting the rising total cost of vehicle ownership. This shift is reshaping the collision repair pipeline and the mix of vehicles hitting your bay. Higher insurance costs are pushing buyers toward lower-ADAS-equipped vehicles or delaying purchases entirely.

Mark says: Watch your intake mix shift toward older, pre-ADAS vehicles; adjust your bench capacity and training focus accordingly.

Source: Repairer Driven News →

INDUSTRY

4. CIC 'Industry Experiment' with Opus IVS explores carrier calibration agreements

The Collision Industry Conference is working with Opus IVS on an industry experiment to establish standard agreements between shops and carriers on the proper use of calibration tools and ADAS recalibration scope. Opus IVS CEO Brian Herron emphasized that repairers remain responsible for how a vehicle is calibrated, regardless of carrier agreements. Expect draft language in the next few weeks.

Mark says: Watch for CIC guidance on carrier calibration agreements; your shop's liability depends on owning the repair scope, not splitting it.

Source: Repairer Driven News →

OEM

5. GM attributes crash reduction to advanced in-vehicle safety systems

General Motors released research from the University of Michigan Transportation Research Institute showing measurable progress in crash and injury reduction tied to GM's advanced in-vehicle safety features, including ADAS systems. The data reinforces the industry case that proper ADAS calibration is not an upgrade, it is a safety requirement. This is ammunition for your supplements when carriers push back on calibration costs.

Mark says: Pull GM's crash reduction data and attach it to every denied ADAS calibration supplement; makes the safety case stick.

Source: Repairer Driven News →

Running into denied calibration supplements? Get a free Calibration Denial Audit. Reply with a denied claim and we send back an OEM-cited rebuttal ready to send to your carrier.

Flip a denied claim →
📬 Hit reply. Reply: got a Volvo windshield job in the last 60 days where the carrier denied OEM glass? Tell me what they cited.

📤 Know a shop that should read this?

One forward could save them three hours of denial fights this month.

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Published by Absolute ADAS. Mark Fowler, owner. Mobile ADAS calibration in Western Washington. 50,000+ calibrations on the floor.

👀 Tomorrow: watch for insurance carrier pushback patterns on Volvo OEM glass mandates and the first draft language out of the CIC calibration agreement experiment.
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