1. Insurers training adjusters on ADAS damage assessment

Allstate Auto Lab puts claims specialists in a controlled environment to observe ADAS-equipped and EV damage firsthand. Twenty-two vehicles, four motorcycles, negative-pressure demo areas. The signal is clear: insurers are closing the knowledge gap between claims and repair reality. When adjusters understand ADAS scope better, they validate calibrations faster and push back less on line items.

Source: Field Notes →