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State Farm's legal filings compromised by AI errors. Plus: California glass choice bill advances.
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When AI meets court documents, mistakes stick.
Monday, August 31 · #82
~2 min read
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State Farm's California attorney just admitted to seven AI hallucinations in court filings. Meanwhile, California's motor vehicle glass act clears both houses and heads to the governor's desk with right-to-choose-repairer language intact.

INSURANCE

1. State Farm attorney admits AI hallucinations in California court filings

An attorney representing State Farm apologized after seven AI hallucinations were found in court documents. This is not a abstract risk anymore. It's happening in real cases, in real courtrooms, against real collision and glass shops. Document every supplement, every OEM cite, and every denial in writing from here forward.

Mark says: Keep a paper trail. Screenshot denials, save OEM bulletins, timestamp your estimates. If they use AI, you use facts.

Source: Repairer Driven News →

INSURANCE

2. California Motor Vehicle Glass Act heads to governor with right-to-choose amendments

Senate Bill 988 clears both chambers and lands on Gov. Newsom's desk with language protecting customer choice of repair shop. This is the third major state win for right-to-choose in two years. Your glass techs and estimators need to know this is coming.

Mark says: Train your front desk and estimators on right-to-choose language now. This law will be live within weeks.

Source: Repairer Driven News →

RECALL

3. 21 million vehicles recalled for backup camera failures since 2018

Bloomberg's analysis shows a massive wave of camera-related recalls tied to a 2014 NHTSA mandate. Backup cameras are core to ADAS on most models post-2018. Every one of these recalls involves calibration work or camera replacement. Your check-in crew should flag any incoming vehicle with a backup camera recall.

Mark says: Pull NHTSA recall data at intake on every vehicle. 21 million means steady work for the next 18 months.

Source: Repairer Driven News →

TSB

4. Wheel alignment must precede ADAS calibration or recalibration fails

If a vehicle is out of alignment when you calibrate, you are locking in the wrong specs. Period. This is not a best practice. It is a safety requirement. Wheel alignment before any ADAS work is no longer optional.

Mark says: Make wheel alignment a mandatory line item before any ADAS recalibration. Build it into your workflow and your estimate.

Source: BodyShop Business →

INSURANCE

5. CCC and Solera flag time and cost concerns in Washington claims rule

The two dominant software platforms are jointly pushing back on a proposed Washington state rule section over timeline and cost impacts. This signals a regulatory shift coming to claims handling. Washington often leads; other states follow.

Mark says: Monitor Washington rule outcomes. If it passes tight timelines, estimate how it changes your supplement approval cycle in your state.

Source: Repairer Driven News →

State Farm court filings are now vulnerable to AI errors. If you have a denied ADAS or camera claim, submit it to our free Calibration Denial Audit and get an OEM-backed rebuttal ready to file in 60 seconds. No pitch. No catch.

Get a free audit →
📬 Hit reply. Reply: did a carrier ever cite a CCC or Solera estimate to deny your calibration line, and did you push back?

📤 Know a shop that should read this?

One forward could save them three hours of denial fights this month.

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Published by Absolute ADAS. Mark Fowler, owner. Mobile ADAS calibration in Western Washington. 50,000+ calibrations on the floor.

👀 Tomorrow: Newsom has 30 days to sign SB 988 and we're tracking whether State Farm files a corrected brief in that California ADAS case.
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